You may cancel your order anytime before the product is shipped.

If order is shipped already but not delivered then you may cancel the order and you will be given a complete refund.

The Courier /payment Gateway cost to be borne by customer if cancelled after shipping.

The refund will be processed immediately upon cancellation. A maximum timeframe of 24 working hours is applicable. After which the payment gateway processing time is applicable.

Return Eligibility:- 

The Goods must be in the original packaging and unopened and sent back to the company head office.

An email is sent within 2 days from the receipt of the goods along with appropriate images showing the damage or defect in pack.

After opening the parcel, if product is found damaged - Pics of the damaged product may be required.

If any product under any FREE scheme is given has to be returned back with the product purchased.

Refunds:- 

If order is shipped already but not delivered then you may cancel the order and you will be given a complete refund.

After delivery the customer is eligible for refunds on the following cases:

Acceptible reasons:

Quality issue - Pics/small video of the product will be required.

Late delivery - Above than shipping time declared in shipping policy. The customer will need to return the product in original packaging in order for a refund.

Customer needs to send a mail at orders@babysaffron.com stating the reason that they are requesting a refund

Partial or complete refund is on discretion of USMS Saffron Co. Inc. after the product is inspected through pictures/video or physically. Within 4 to 5 working days we will issue the process of the refund and furthermore the timeframe will depend on the payment gateway.

Products purchased under a scheme with freebies must be sent along with the freebies back in order for a refund.